Session details for Saturday, June 26
Saturday
7:00 am - 5:00 pm
Registration desk
The registration desk will be open from 7:00 am to 5:00 pm.
Note: You must check in at the EASA Registration Desk to receive your registration packet.
Saturday
7:30 am - 5:00 pm
Chapter Officer Leadership Forum
This event is for EASA chapter officers and includes lunch. Separate registration is required. Download the registration form here.
Saturday
8:30 am - 4:30 pm
Optional Tour: Kennedy Space Center
Retrace the steps of some of the U.S.’s greatest explorers at the Kennedy Space Center, where the dreams of America’s space pioneers took flight. After embarking on your adventure aboard a special motor coach at the main Visitor Complex, you’ll stop first at the Apollo/Saturn V 
Center to see the massive, 363-foot Saturn V moon rocket–the most powerful rocket ever built. You’ll also experience history in the Firing Room Theater, as the countdown reaches zero and Apollo 8 blasts off for the moon with a thunderous roar. Your motor coach will then take you to the International Space Station Center to tour the actual processing bay where technicians busily prepare components for the Space Station, the most ambitious space project ever.
During your time at the Visitor Complex, be sure to see the Astronaut Encounter show, where you’ll have a chance to meet a real astronaut! You’ll also want to see the fantastic images of exploration beyond earth orbit at the Hubble Telescope Exhibit. And don’t forget to view an IMAX film on a gigantic screen that’s five-and-a-half stories high. It’s the next best thing to traveling in space!
(Travel takes about an hour each way. Lunch is “on your own.”)
Tour requires separate ticket.
Price:
$84 (adult)
$74 (child 3-11)
(Includes transportation, tour guide, admission and gratuities.)
Saturday
1:30 pm - 3:00 pm
Conflict in the Family Business: Managing the Inevitable
Is your family-owned EASA firm challenged by interpersonal conflict? Build a stronger family and business by handling such conflict positively. This session will cover:
- How to manage inevitable conflict points (and the fact that conflict is not always negative)
- Establishing an agreed-upon conflict resolution mechanism
- Making certain that family conflict does not impact non-family employees negatively
Robert Caldwell
Family Firm Resources
Charlotte, NC
Take the Cold Out of Cold Call Selling
From hidden Google search tips to the massive “Invisible Web” to free access to expensive sales lists and databases, learn how to find information the competition doesn't know about. Learn:
- How to ensure you’re the one asked to the table when prospects are ready to buy
- Inside secrets on using the Internet to locate critical business info
- Tips and tricks for popular search engines–get it right the first time
- The “Invisible Web”–Web sites most people and search engines can't find
- How to access premium information resources at no or very low cost
Sam Richter
SBR Worldwide, LLC
Minnetonka, MN
Vibration Testing in the Service Center
This back-to-basics session will cover:
- Common causes of high vibration on repaired motors and motor-pump units
- Basic mounting practices for testing
- Intro to NEMA and ISO tolerances
- Basic vibration instruments and analysis techniques
Gene Vogel
EASA Pump & Vibration Specialist
St. Louis, MO
Root Cause Failure Analysis: Stator Windings
This session will cover:
- Identifying external causes of failure: transient voltages, overload, unbalanced voltage, or under- or over-voltage
- Identifying internal causes: defects in winding methods and materials
- Winding protection to prevent failure
Tom Bishop, P.E.
EASA Senior Technical Support Specialist
St. Louis, MO
Saturday
3:30 pm - 5:00 pm
Field Service Vibration Analysis
Developed for the basic/intermediate level technician, this session will include:
- Balancing procedures
- Troubleshooting best practices, tips and basic procedures
- Resonance fundamentals
Gene Vogel
EASA Pump & Vibration Specialist
St. Louis, MO
AC Motor Assembly and Testing
In addition to assembly issues, this session will cover:
- Electrical and mechanical inspection
- Static and run testing
- Squirrel-cage, wound-rotor and synchronous motors with ball, roller and sleeve bearings
Tom Bishop, P.E.
EASA Senior Technical Support Specialist
St. Louis, MO
Using Sales Intelligence to Your Competitive Advantage
In this session, you’ll learn:
- The “Platinum Rule” and how it will dramatically change the way you interact with prospects and clients
- The “Fourth R” and value-based “warm call selling”
- How to apply the information to make a big-time impression with any prospect and existing clients
- How preparation can help build your credibility and reputation
- How to use the “Customer Data Aggregator” and expert “Warm Call Scripts” to organize and present information–without looking like a spy!
Sam Richter
SBR Worldwide, LLC
Minnetonka, MN
Succession Planning in the Family Business
Navigating succession issues is one of the toughest minefields for any family business. This session will cover:
- How to establish a succession strategy
- Leadership development within the family
- Pitfalls to avoid
- Retaining key family members who aren’t leading the firm
- How to retain key non-family members
- Fundamental succession questions
Robert Caldwell
Family Firm Resources
Charlotte, NC