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Convention schedule - Saturday, June 11

9:00 am- 5:00 pm

Optional Tour: Niagara Falls & Niagara-on-the-Lake

This tour begins with an unforgettable trip to Niagara Falls, a natural wonder of the world so spectacular that 14 million people each year come to experience it. Aboard the Hornblower, you’ll cruise to the base of the Horseshoe Falls for an unforgettable sail (raincoats included). Afterwards you’ll have time to view both the American and Horseshoe Falls before enjoying a buffet lunch.

Then it’s on to Niagara-on-the-Lake, the birthplace of Ontario’s modern wine industry.  Here rural pleasures blend seamlessly with sophisticated entertainment. From antique shopping to quaint boutiques to art galleries, you’ll experience a world of endless fun and flavors in this well-preserved 19th-century village. Your next stop will be a local winery, where you’ll delight in delicious wines while enjoying a private winery tour. 

Price: $95 ($105 after April 29)

1:00 - 4:00 pm

Optional Tour: Toronto City Tour

Financial capital, cultural center, ethnically diverse community, Toronto is a source of inspiration and imagination. Vibrant and cosmopolitan, Toronto is home to more than 100 cultures, offering exciting festivals and events. Besides a guided tour of the city and its various neighborhoods, you’ll enjoy visiting historic Casa Loma. There you’ll step back in time to a period of European elegance and splendor in the former home of Canadian financier Sir Henry Pallatt. You can also explore the upper level of the house, where history is around every corner, as well as the Library, Conservatory and gardens.

Price: $60 ($70 after April 29)

1:30 - 3:00 pm

Pre-Convention Education

Stator Core Testing: Know What You Have Before You Wind It

This session will cover:

  • The importance of the stator core test
  • Simple theory to share with technicians and customers
  • Practical approach for testing small stators demonstrated
  • Eliminating pen + paper; loop test calculations for any device
  • Assessing the results

Pre-Convention Education

How Customers Evaluate the Quality of Your Service Work

In EASA’s recent industry research project with end-user customers, the quality of service work performed was the most important criteria when choosing an outside service provider. So, how do customers define quality of service work performed and how can EASAns demonstrate it? 

Based upon years of research in the field of “services marketing,” this session will explain the language of quality of services. A key component is the notion of “service gaps” which occur between a customer’s upfront expectations for service work compared to how they later evaluate the actual services performed. Industry standards, such as ANSI/EASA AR100 and EASA’s Accreditation Program are examples of specific tools that can be used to close these service gaps and create a clearer definition of quality of services.

1:30 - 5:00 pm

Pre-Convention Education

Pumping System Optimization

Motor-driven pumping systems account for a significant portion of a facility’s energy use in many market segments. 

This session will address motor-driven pumping system optimization that improves reliability while reducing operating costs. Items discussed will include:

  • Benefits of improving the performance of pumping systems
  • System optimization approach and basic pump system interaction
  • How motors and variable-speed drives are important components to overall pumping system
  • Screening pumping systems as improvement candidates
  • How to identify and implement basic performance improvement opportunities
  • How to conduct a system analysis to evaluate potential energy and reliability improvements
  • Case examples of system analysis data and resulting improvements

Pre-Convention Education

Enhancing Profit in EASA Service Centers

This session will describe a generic EASA member organizational structure and financial statement. It will then analyze three ways to enhance profitability:

  • Improve operations
  • Improve top line sales
  • Add expertise

The session will analyze the impact on each of these profit drivers and how it translates to bottom-line improvement using real numbers. You will leave the session with concrete ways to improve your firm’s profit. 

3:30 - 5:00 pm

Pre-Convention Education

How Winding Changes Affect Motor Performance 

This session focuses on the effects of three-phase stator winding changes on motor efficiency and reliability. 

Specific changes addressed will include:

  • Connection
  • Circuits
  • Turns
  • Span/pitch
  • Grouping sequence
  • Jumpers
  • Concentric to lap, and vice versa
  • Winding layers
  • Wire area per turn and per slot

Pre-Convention Education

Introducing New Services: Are Customers Interested?

Successful EASAns know their business must continuously adapt to the changing needs of their customers and markets. For many companies, this means adding new services. But this isn’t a decision to be made lightly. It should result from a careful analysis of the customer potential and the key factors customers may consider when evaluating your proposal. 

This session will address:

  • End-user outsourcing trends for plant maintenance services
  • Customer buying criteria for services
  • Understanding and influencing the decision-making process
  • Determining the customer’s value proposition
  • Using industry standards and best practices in marketing new services

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