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Convention schedule - Sunday, June 12

7:30 - 8:20 am

Breakfast/EASA Accreditation Program Q&A

Join us for breakfast and ask questions regarding EASA’s Accreditation Program. On hand will be EASA Senior Technical Support Specialist Tom Bishop, P.E., and several of your fellow members who have completed the audit process successfully. A couple of EASA’s auditors also will be available.


8:30 - 9:30 am

Education Session

EASA Service Centers and Regulatory Inspections

This presentation will first assist EASA members in preventing regulatory inspections and also prepare them if such an inspection should occur. Applicable to service centers in virtually all countries, the session will cover:

  • Understanding the primary reasons regulatory inspections occur
  • Methods to minimize the likelihood of a regulatory compliance inspection
  • Preparing your facility for an inspection
  • Developing a procedure to implement if a regulator shows up
  • Do’s and Don’ts during a regulatory inspection

Education Session

Open Technical Forum 

Bring your toughest technical questions and learn from EASA’s engineering team and your colleagues during this informal discussion. Many members say Open Technical Forums are among the best sessions they’ve ever attended!

Facilitator: EASA Education & Technology Consultant Austin Bonnett, Gallatin, MO.

Panelists: EASA Senior Technical Support Specialists Tom Bishop and Chuck Yung; EASA Technical Support Specialists Jim Bryan and Mike Howell; and EASA Pump & Vibration Specialist Gene Vogel.

Education Session

Vital Planning Regimens for Sales Professionals: Part 1

This practical session will address the requirements for six vital sales regimens. Attendees will develop their own detailed prescription for each, including details of specific actions and intervals (per day, week or other period):

  • Reporting actions: week/month ahead planning and call reporting
  • Prospecting new or penetrating existing accounts
  • Evaluation of territory/accounts–periodic and ongoing A-Z evaluation
  • List, group, and prioritize accounts
  • Formal account strategic planning for key accounts
  • Pre-call tactical planning for each sales call

As a sales professional, individually defining, owning, and executing these regimens will result in long-term success. Documenting them during the workshop will ensure implementation and sustainability. 


9:45 - 10:45 am

Education Session

Vital Planning Regimens for Sales Professionals: Part 2

A continuation of Part 1 (see description above). Even if you were unable to attend the 8:30 am session, this program will be very beneficial.

Education Session

Regulatory Changes and Top 10 Safety Issues Facing the Service Center

This presentation will update EASA members on regulatory changes over the past year and discuss the top 10 safety issues facing the service center from a liability perspective. This session will cover:

  • Changes to U.S., Canadian, and European regulations over the past year
  • Upcoming changes that will impact EASA service centers
  • Top 10 most often cited violations by regulators
  • How to avoid those top 10 citations
  • Legal issues associated with safety that will affect the EASA member

Education Session

Open Technical Forum 

Our attendees say they can't get enough of the Open Technical Forums, so we've added an additional session! Bring your toughest technical questions and learn from EASA’s engineering team and your colleagues during this informal discussion.

Facilitator: EASA Education & Technology Consultant Austin Bonnett, Gallatin, MO.

Panelists: EASA Senior Technical Support Specialists Tom Bishop and Chuck Yung; EASA Technical Support Specialists Jim Bryan and Mike Howell; and EASA Pump & Vibration Specialist Gene Vogel.

11:00 am - 12:45 pm

Kickoff Luncheon and Keynote—A Kick in the Attitude

Having worked for more than 20 years with over 2,000 organizations, today’s speaker learned one very important lesson: “It all starts with attitude!” His presentation will highlight key points we can use in our personal and professional lives.

  • Embracing change
  • Leadership
  • Employee motivation
  • Customer service and how we serve others
  • Best practices
  • Creating an empowering culture

Sam Glenn
Carmel, IN

1:00 pm

Exhibit Grand Opening & Ribbon Cutting

1:00 - 4:30 pm

First Exhibit Showing & New Product Theater

View a complete list of exhibitors as well as an interactive map of the exhibit hall.

New Product Theater Presentations

2:00 - 2:30 pm Lafert North America
AMBY - Brake Motor Series
2:45 - 3:15 pm Open Systems, Inc.-ACS Division
Automating Your Shop With TRAVERSE MASTER Service Repair and ERP Software
3:30 - 4:00 pm Schenck Trebel Corp.
Balancing & Vibration Solutions for EASA Shops

6:00 - 10:00 pm

Reception, Dinner & Entertainment

Entertainment featuring the Comedic Magic of Bill Herz

This is one evening you won’t want to miss!! It all begins with a delicious meal, immediately followed by the announcement of this year’s prestigious EASA Exceptional Achievement Service Award winner. Then it’s time to be mystified by the interactive comedic magic and mind reading skills of Bill Herz. For the last 20 years, Bill has been wowing audiences all over the world. Tonight, you may well become the star of the show! Bill will astound you with his fast-paced energetic display of visual dexterity, wit, and psychological abilities. This exciting show promises to make the evening one you won’t soon forget.

(Suggested dress: Choose from dressy casual to jacket-and-tie for men; dressy casual to dinner dresses for women.)

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