In many ways, medium-voltage motors have become a commodity with intense competition among manufacturers around the world. The resulting pressure on machine designers to reduce manufacturing costs in various ways has led to increased operating temperature of the windings or additional voltage stress on the electrical insulation. This session will address some of these problems and what to do about them.

• Partial discharge levels as a function of manufacturing date
• Stator windings
  • Electric stress-control coating problems
  • Loose coils in the slot
  • Vibration sparking
  • End-winding partial discharge and vibration
• Stator core problems

Greg Stone
Iris Power LP
Mississauga, ON

Submersible pumps can be lucrative business for service centers who know how to handle their special requirements. This session will provide valuable tips on repair and testing and special concerns for dealing with submersible pump bearings, seals, cables and other special features.

• Submersible styles
• Tips on seal arrangements
• Common bearing arrangements
• Common repair procedures
• What to do with cables and cable entries
• Testing submersible pumps in the service center

Gene Vogel
EASA Pump & Vibration Specialist
St. Louis, MO

Members who routinely survey their customers are more profitable, according to EASA’s State of the Industry study. This session will describe:

• Why customer “evaluations” can do more harm than good
• Mistakes that can make your customers see evaluations as a nuisance...an irritant that can severely degrade their experience
• Which types of evaluations enhance the customer experience–and which types can destroy the customer relationship

Ross Shafer
Author of Nobody Moved Your Cheese, The Customer Shouts Back and Are You Relevant?
www.rossshafer.com

This session will cover:

• Essential rules and regulations on safety to which service centers must comply
• Current proposals for change to the 2012 edition of NFPA 70E that affect service centers
• Electrical safety-related maintenance requirements
• Integrating a positive electrical safety culture for the benefit of your employees and customers

Jim White
Shermco Industries
Irving, TX

With the recent passage of legislation overhauling the U.S. healthcare system, many business owners are struggling to understand how this will affect their day-to-day operations. Michelle Dimarob, manager of legislative affairs with the National Federation of Independent Business (NFIB), will address this topic with "Health Care: What U.S. Small Businesses Need to Know."

This presentation will cover:

• An overview of the health care legislation recently enacted in the U.S.
• Timeline for implementation
• What small companies should expect in the short and long term

Time will be allowed for questions and answers.

Michelle Dimarob
National Federation of Independent Business (NFIB)
Washington, DC

New for 2010 – The New Product Theater! Take this opportunity to see presentations and ask questions regarding the latest products to hit the market from a variety of vendors. The theater will be located on the exhibition floor. Make sure to check out the daily schedule of presentations.

Today's presentations:

2:30 - 3:00 pm | Electro Static Technology-ITW | "Bearing Protection for IEEE 841 Motors with AEGIS 841 SGR"

3:30 - 4:00 pm | Regal-Beloit Corp. | "Saving Energy for the Next Generation"