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Simple steps for writing effective work instructions

Publication date: 
February 2009
Larry Payne, Heights Armature Works, Inc.

One of the main benefits of ISO 9000 quality management system certification comes from preparing the various procedures and work instructions that are required. Most companies perform a thorough review of the processes and, as a result, improve them. Writing work instructions is one of the most time-consuming aspects of certification. These instructions need to be clear, concise, thorough and consistent with each other in their application.

Repair procedures and tips