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Members find that digital cameras focus on productivity, practicality

Publication date: 
August 1999
Author(s): 
Chuck Yung, EASA Senior Technical Support Specialist
Type of media: 
Article

Of all the new technology available to EASA members, one of the most visible is the digital camera. At EASA's convention in Toronto during June, digital cameras were observed in frequent use. Members from around the globe used them to record specific pieces of equipment for future orders. More progressive service centers use them to enhance repair reports to increase customer satisfaction. A photograph of an unusual failure adds value for the customer. It also confirms the professionalism of the service center. Large repairs justify a comprehensive repair report, with photos documenting the repair procedures as well as the failure analysis.

Topic(s): 
Service center equipment